Services - Individual Contributor
System-focused services that can be performed by an individual and can offload your existing team, so they can focus more on delivering those big stories at your organization.
Administrator
You need to offload your team so they can focus on development of new functionality, or perhaps they need to fix some bugs? We can step in and manage the daily maintenance tasks.
Troubleshooting / Testing
You have ServiceNow User Stories to deliver, but finding the time for proper testing and QA is hard. And you have been talking about Automated Tests for over a year?
Service Catalog Maintenance
We can maintain your catalog by handling the requested updates, removing outdated items, improving existing items. Ensuring a clean, accurate and well-functioning catalog.


Team Services
Services that empower your team. Let's invest in future success.
Team Builder
I can integrate with an existing in-house team that is in an early phase of learning ServiceNow and building skills for the future.
Various roles can be considered, like scrum master, architect, code reviewer. Whatever is needed throughout the engagement.
Mentor
When you have new hires in the team that are new to ServiceNow.
Perhaps you elevated someone from Service Desk, and it would be beneficial to accelerate their ServiceNow learning?
If you rely on resources from ultra large outsourcing partners you might experience challenges like high turn-over, and that skill levels are difficult to predict before onboarding.
We can help you manage it and build a team that thrives, for long-term success.
Offshore Team Management






Contact
Our goal is to offer unmatched flexibility and adaptability, so your organization can get budget-friendly help with your ServiceNow investment.
info@itattendant.ch
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IT Attendant GmbH is a Swiss-based, ServiceNow-focused company registered in the Kanton of Zug.
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